Website Care Plans

Put Your Mind at Rest 

 

So you have a great looking website and a plan to market your business efficiently. Now what? If your website is going to continue to serve your business then it needs to be well-cared for. If you have a smartphone, then you’ll know that there are always software updates that you have to download, well the same goes for your website. Keeping on top of these updates and researching all the newest software can be quite daunting as it evolves so quickly.

 

Introducing Website Care Plans!

 

But fear not, we are here to care for your website through one of our website care plans. Let us deal with the stress of having to look after your website while you rest knowing it’s in good hands. If you chose us to design your website, then hands-down we are your best option to care for it. Having designed your site, we know better than anyone how it functions. Let us take care of the whole process from start to growth! Take a look at our website care plans below:

PRICING

Always know what you’ll pay.

INSURED

$29

PER WEBSITE/MONTH

“Be our guest!” Host your website with us.

Web Hosting
2GB Hard Drive Space
Software Updates
Monthly Website Backups
Monthly File Backups
Web Analytics
Basic Website Report
PCI Compliant
40+ WordPress Video Tutorials

SERVICED

$149

PER WEBSITE/MONTH

Keep your site running smoothly in our digital workshop.

Web Hosting
4GB Hard Drive Space
Software Updates
Weekly Database Backups
Weekly File Backups
Web Analytics
Detailed Website Report
PCI Compliant
40+ WordPress Video Tutorials
Security Checks
Performance Improvements
45mins Content Updates
Annual Brainstorming Call
Woocommerce Integration Available

HANDS-FREE

$299

PER WEBSITE/MONTH

Your top-of-the-range website cared for by our second-to-none service!

Web Hosting
10GB Hard Drive Space
Software Updates
Daily Website Backups
Daily File Backups
Web Analytics
Detailed Website Report
PCI Compliant
40+ WordPress Video Tutorials
Security Checks
Performance Improvements
2hrs Content Updates
Quarterly Brainstorming Calls
Woocommerce Integration Available

You can learn more about our Terms of Service

 

 

FAQs

Frequently asked questions

HOW CAN I UPGRADE MY PLAN?

Upgrading your website care plan is a super simple process! Let us say for example that you were paying monthly for the “Serviced” website care plan and you were wanting to upgrade to the “Hands Free” website care plan. All you have to do is click the “Sign Up” button for the new website care plan that you would like to subscribe to and your plan will automatically change over to the new website care plan. You will still be billed on the 1st of the month and so if you had any “unused” days they will be counted as credit towards the next payment.

WHEN WILL I BE BILLED?

When you sign up for one of the website care plans, an automatic recurring monthly payment will be made on the 1st of the month. This ensures predictability on your end knowing that it will be the same time every month that the money is withdrawn from your account. This affords you the ease of relaxing knowing that it is all being taken care of without you having to set reminders for yourself.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

All major credit & debit cards are accepted as well as international cards.

WHAT HAPPENS IF I CANCEL MY SUBSCRIPTION?

If you decide to cancel your subscription to one of our website care plans, then by default, the cancellation takes effect immediately. Once your subscription is canceled, no further invoices are generated for that website care plan. If in the event that you payed for a month’s subscription and decide to cancel half-way through, you will not be automatically refunded for the unused days. Instead, what will happen is that Twizzle Designs will refund you the corresponding amount on a previous statement after having determined how much you need to be credited.

Alternatively, you can cancel the subscription at the end of the current billing period (i.e., for the duration of time that you have already paid for). So you can pay for a month and decide to simply allow your plan to expire at the end of the month.

If you decide at a later date that you want to re-subscribe to a website care plan then a new subscription will have to be set up but you can choose to be billed at the same time as you were under your previous expired plan.

WHAT HAPPENS WHEN I REACH A DATA LIMIT?

If you reach a data limit under your plan then the most logical step for you to take is to simply upgrade your plan to allow for greater storage. This will enable your business to continue to expand and not have to worry about being restricted through to lack of storage space. Alternatively, you can choose to delete some of your data to free up room.

HOW SECURE IS MY PAYMENT INFO?

We take the safety and integrity of your information very seriously. Your payment info is extremely secure with Twizzle Designs, in fact, so great is our concern for your security, we do not store your credit card information internally within the site. Instead, all your payment information is securely managed through Stripe, one of the biggest payment processing companies in the world. They ensure the security of your information through their ongoing security initiatives. This ensures that all transactions made through you the customer and Twizzle Designs are PCI (Payment Card Industry) compliant and approved.